Privacypolicy | LOUIS YACHTING

Effective Date: 23.04.2026

At LOUIS yachting, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

LOUIS yachting is a trading name operated by SAY Germany Leisure Yachts and Boats, based in Dubai, United Arab Emirates.

1. Information We Collect

We receive, collect, and store any information you enter on our website or provide to us in any other way. This may include:

Full name
Email address and phone number
Booking and purchase details
Payment information (processed securely via third-party providers)
Communications, feedback, reviews, and recommendations

We also automatically collect certain technical data, including:

Internet Protocol (IP) address
Device and connection information
Pages visited, session duration, and interaction data

2. How We Collect Information

When you conduct a transaction on our website, contact us, or make a booking, we collect personal information such as your name, address, phone number, and email address. Your personal information will be used only for the purposes outlined in this policy.

3. Purpose of Data Collection

We collect Personal and Non-personal Information for the following purposes:

To provide and operate our yacht rental services
To process bookings and payments
To provide customer support and assistance
To send service-related communications and promotional messages
To improve our services and user experience
To comply with applicable laws and regulations in the United Arab Emirates

4. Data Storage

Our website is hosted on the Wix.com platform. Wix.com provides the online platform that allows us to offer our services to you.

Your data may be stored through Wix.com’s data storage, databases, and applications. They store your data on secure servers protected by a firewall.

5. Payments

We use third-party payment processors to handle payments securely.

Our primary payment intermediary is Stripe, which processes payments in accordance with industry security standards.

All payment gateways used comply with PCI-DSS standards, managed by the PCI Security Standards Council (including Visa, MasterCard, American Express, and Discover). These standards ensure secure handling of credit card information.

We do not store your full payment details on our servers.

6. Communication

We may contact you via email, telephone, text message, or other means to:

Manage your bookings or account
Resolve disputes or collect payments
Send updates about our services
Request feedback or conduct surveys
Enforce our terms and comply with legal obligations

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to enhance user experience, analyze performance, and improve our services.

You can modify your browser settings to decline cookies if you prefer.

8. Your Rights

If you do not want us to process your data anymore, or if you would like to access, correct, amend, or delete any personal information we hold about you, please contact us:

📧 bookingdubai@louisyachting.com

9. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. We encourage you to review it regularly.

LOUIS YACHTING
Operated by SAY Germany Leisure Yachts and Boats RENTAL EST.

Dubai National Insurance Building
Port Saeed, Deira, Dubai
1st Floor, Office No. 3
United Arab Emirates

📞 +971 50 761 7980 / +971 55 863 3474
📧 bookingdubai@louisyachting.com

International Operations

For operations outside the UAE (e.g. Spain), services may be provided by affiliated partners operating under the LOUIS YACHTING brand. Local contact details will be provided where applicable.

Home